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p{color:var(--muted);margin-bottom:0;line-height:1.5}.content{width:100%;max-width:1250px;margin:auto;padding:48px}.heading{justify-content:space-between;align-items:end;display:flex}.eyebrow{letter-spacing:2px;color:var(--rose);font-size:11px;font-weight:800}h1{margin:8px 0;font:42px Georgia,serif}h1+p,.heading p{color:var(--muted)}.stats{gap:15px;display:flex}.stats span{border:1px solid var(--line);color:var(--muted);background:#fff;border-radius:9px;padding:14px 18px}.stats b{color:var(--ink);margin-right:5px;font-size:20px}.filters{gap:12px;margin:32px 0 18px;display:flex}.filters input{flex:1}.filters input,.filters select,form input,form select,form textarea{background:#fff;border:1px solid #d9cfcc;border-radius:8px;outline:none;padding:13px}.table{border:1px solid var(--line);background:#fff;border-radius:12px;overflow:hidden}.row{border-top:1px solid var(--line);grid-template-columns:2.4fr 1.25fr 1fr 1.25fr .7fr;align-items:center;padding:18px 22px;font-size:14px;display:grid}.row:first-child{border:0}.row.labels{color:var(--muted);text-transform:uppercase;letter-spacing:1px;background:#f8f5f3;font-size:11px}.row small,.row b{display:block}.row small{color:var(--rose);margin-bottom:5px}.urgent{color:#c94343}.pill{background:#f4edef;border-radius:20px;padding:7px 10px;font-size:12px;font-style:normal}.formwrap{max-width:820px}.back{color:var(--rose);background:0 0;border:0;margin-bottom:25px;padding:0}form{border:1px solid var(--line);background:#fff;border-radius:12px;margin-top:28px;padding:28px}label{flex-direction:column;gap:8px;margin-bottom:22px;font-size:14px;font-weight:700;display:flex}textarea{resize:vertical;min-height:88px}.twocol{grid-template-columns:2fr 1fr;gap:16px;display:grid}.upload{color:var(--rose);cursor:pointer;background:#fcf7f8;border:2px dashed #d9c8cd;border-radius:10px;align-items:center;padding:25px}.upload span{color:var(--muted);font-size:12px;font-weight:400}.upload 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var(--line)!important}.row>span:first-child{grid-column:1/-1}.twocol{grid-template-columns:1fr}h1{font-size:34px}form{padding:20px}}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}
